PRIVACY POLICY

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SCOPE

This Privacy Policy applies to all devices, websites, applications, software, and services offered by JPM Industries, including all its brands, divisions, subsidiaries, and associated entities (“JPM,” “we,” “us,” “our”). Any service that refers to or links to this Privacy Policy is included within the scope of this document (collectively, our “Services”).

This Privacy Policy applies to all employees, vendors, contractors, partners, consumers, customers, distributors, retailers, and influencers who interact with our Services. It applies regardless of whether you use a computer, mobile phone, tablet, smart device, or any other equipment to access or interact with our Services.

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INFORMATION WE COLLECT

We collect various types of information in connection with our Services. This includes:

• Information you provide directly to us,
• Information we collect automatically about your use of our Services, and
• Information we obtain from third-party sources.

We may also use the information we collect in ways described at the point of collection or with your explicit consent where required.

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USE AND SHARING OF INFORMATION

We use the information we collect (and may combine it with other information about you) to:

• Deliver the Services you request;
• Understand how you use our Services to improve user experience; and
• Provide customized content, recommendations, and advertising.

We may also use your information for other purposes described at the point of collection or with your consent.

We may share your information with:

Business partners – trusted companies that may provide information or services you may find useful.
Service providers – companies that provide operational support to JPM Industries.
Law enforcement authorities – when required to comply with legal obligations or to protect JPM Industries and its users.

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JPM INDUSTRIES – DETAILED PRIVACY POLICY

JPM Industries and its affiliates (“JPM,” “we,” “us,” “our”) recognize the importance of safeguarding the privacy of our customers and stakeholders. We are committed to handling your information safely, transparently, and responsibly. This Privacy Policy applies to all JPM devices, websites, applications, platforms, products, and online or offline services that reference this policy (collectively, our “Services”).

Any additional consent required for specific data processing activities will be obtained at the appropriate time.

This Privacy Policy applies to your use of JPM devices and all digital properties associated with JPM Industries. It applies regardless of whether you access our Services through a desktop, laptop, smartphone, tablet, connected device, or any other interface. By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of our Services.

We may update this Privacy Policy occasionally. When we make material changes, we will highlight them by placing a notice on the relevant Services. By continuing to use the Services after we post such notice, you consent to the updated practices. The most recent version of this Privacy Policy will always be available here. Please refer to the “Effective Date” to confirm when it was last revised.

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WHAT INFORMATION DO WE COLLECT ABOUT YOU?

1. Information You Provide Directly

Some of our Services allow you to provide information directly. For example:

You may create user accounts, profiles, or login IDs. In doing so, we may request information such as your name, email address, phone number, residential address, and other personal or business information.

Some Services allow you to communicate with other individuals or with us. Such communications may be stored on our systems.

You may submit customer inquiries, warranty registrations, service requests, product feedback, or participate in promotions, surveys, and loyalty programs.

2. Information About Your Use of Our Services

In addition to the information you directly provide, we may collect data about how you use our Services. This may occur through software installed on your device, cookies, server logs, sensors, or automated technology.

This may include:

3. Information From Third-Party Sources

We may receive information about you from:

• Publicly available databases
• Commercially available marketing sources
• Social networking services (when you connect your accounts)
• Third-party service providers such as payment gateways, delivery partners, or analytics providers

For example, if you purchase a product online, the platform or payment provider may collect your name, billing address, shipping address, contact information, and payment details to process your order.

4. Other Information We Collect

We may collect additional information with your consent at the time of usage.

You may choose not to provide certain information; however, doing so may limit your ability to use some of our Services.

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HOW DO WE USE YOUR INFORMATION?

We may use the information we collect for the following purposes:

• Registering you or your device for a Service
• Providing any feature, service, product, or functionality you request
• Offering customized content and recommendations
• Sending personalized advertisements, marketing communications, and promotional offers
• Performing market research, surveys, and customer analytics
• Understanding how customers use our products so we can improve them
• Providing repair, warranty, or maintenance services
• Conducting contests, promotions, and events
• Developing new products, solutions, and technologies
• Combining information from different sources to enhance user experiences

We may also use your information for any purpose described to you at the time of collection or with your consent.

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TO WHOM DO WE DISCLOSE YOUR INFORMATION?

We do not disclose your information to third parties for independent marketing without your consent. However, we may disclose information to:

1. Affiliates

Companies owned or controlled by JPM Industries.

2. Business Partners

Trusted organizations such as:

• Digital content providers
• Technology partners
• Retail partners
• Logistics and service partners

For example, if your JPM smart device integrates with a streaming service, we may share necessary data to enable the feature.

3. Service Providers

These include companies that:

• Run service centers
• Process payments
• Deliver products
• Provide cloud hosting
• Offer customer support
• Send marketing communications on our behalf

They are restricted from using your information beyond providing services for JPM.

4. Legal or Regulatory Authorities

We may disclose information to comply with:

• Applicable laws
• Court orders
• Government requests
• Safety and security requirements

5. Corporate Transactions

If JPM undergoes a merger, acquisition, divestiture, reorganization, or bankruptcy, your information may be transferred to the relevant entity.

6. Other Parties With Your Consent

We may share your information with any third party if you authorize us to do so.

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YOUR CHOICES

You may choose whether to receive promotional communications by following the unsubscribe link provided in emails or adjusting settings in your user account.

Some Services may offer additional options related to data usage and advertising preferences.

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HOW DO WE PROTECT YOUR INFORMATION?

We use reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure.

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CONSENT TO INTERNATIONAL DATA TRANSFER

By using our Services, you consent to your information being transferred to, stored in, and processed in countries outside your residence. Data protection laws in those countries may differ from those in your own.

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ACCESSING YOUR INFORMATION

You may request details about the information we hold about you and request corrections. We may deny requests that are unreasonable, repetitive, require disproportionate technical effort, or compromise others’ privacy.

Contact our customer support through www.jpmindustries.in for such requests.

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DATA RETENTION

We retain information only as long as necessary for the purposes described or as required by law, contract, or regulatory obligations.

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THIRD-PARTY LINKS AND PRODUCTS

Our Services may link to external websites or apps beyond our control. We are not responsible for their content or privacy practices.

We also make third-party applications available on our platforms. JPM is not responsible for those third-party services.

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THIRD PARTIES PROVIDING ADVERTISING, CONTENT, OR FUNCTIONALITY

Some third parties may:

• Display ads
• Provide analytics
• Collect data across websites and platforms
• Offer apps or content integrated with our Services

They may collect information via cookies, beacons, pixels, and similar technologies.

If you connect with social networks, you authorize us to receive authentication information and any data you permit those platforms to share.

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COOKIES, BEACONS, AND SIMILAR TECHNOLOGIES

We and certain third parties may use:

• Cookies
• Local storage technologies
• Beacons (pixels)
• Emerging technologies such as IoT, Blockchain, and AI Cookies help:
• Store login details
• Personalize content
• Track user behavior
• Improve recommendations
• Manage advertising frequency

You can configure browser settings to manage cookies, but disabling them may affect some Services.

Local storage technologies may include HTML5 storage or Flash cookies.

Beacons communicate data back to servers such as viewing time, device details, and IP address. By using our Services, you consent to the use of these technologies.

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COMPLAINTS

If you have a complaint regarding our handling of your personal information, contact us with your full details and a description of your concern. We will acknowledge and respond as soon as reasonably possible.